submit a complaint or an enquiry

Create a report/enquiry ticket

Do you have a complaint or wish to make an enquiry? The support system is one of the fastest ways to reach out to the customer service. You can also chat with our Ai-powered 24/7 customer care. Here's how you can do this

On any page on the platform, the support icon is located on the bottom left corner of your screen.


Step 1: Click the 'question mark' icon to access the Support system. 



Step 2: Click Ticket from the Bottom menu

The ticket section allows you to properly fill out your complaint or enquiry.



Step 3: when this is Done, Click Submit to complete.

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